Request Remote Support
Our remote support tool allows us to quickly and securely control your computer without installing anything on your computer.
Launch Legacy Support
This is the same tool. However, when it pops up, you will be required to give us the user ID and password assigned to you.
Akuwa Remote Support
At Akuwa, we actively choose to not put software on our customers’ computers. Instead, we direct our customers to this webpage so that they can load our secure tool themselves. This way, we are able to connect and control users’ desktops and devices without them having to install any software.
To run this program, simply click on the picture of the client. You will be directed to a webpage that will prompt you to download the session. Once downloaded, launch the session and call the Akuwa HelpDesk so an engineer may connect to your computer and assist you.